1. Information We Collect
1.1 Personal Information: When you book a homestay through our website, we may collect certain personally identifiable information, including but not limited to your name, email address, phone number, and payment details. This information is necessary for us to process your booking and communicate with you effectively.
2. How We Use Your Information
2.1 Personalization and Communication: We may use the collected information to personalise your experience, provide customer service, and communicate with you regarding bookings, special offers, and updates related to our services. We may also use your information to respond to your inquiries, feedback, or requests.
2.2 Internal Purposes: We may use the information for internal purposes such as operating and improving our website, analysing usage patterns, conducting research, and enhancing our marketing strategies. This helps us provide a smooth and efficient user experience.
2.3 Legal Obligations and Enforcement: We may use your information when necessary to comply with applicable laws, regulations, legal processes, or enforce our policies, including the Terms and Conditions of our website.
3. Protection of Information
3.1 Security Measures: We employ appropriate security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. These measures include encryption, secure networks, and restricted access to personal data.
3.2 Third-Party Services: We may partner with third-party service providers to facilitate certain services. These providers may have access to your personal information purely for delivering the requested services on our behalf. However, they are obligated not to disclose or use this information for any other purpose.
4. Data Retention
5. Third-Party Links
6. Children’s Privacy
Homestays of India is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we discover that we have unintentionally obtained such information, we will promptly delete it.
7. Contact Us
Postal Address: B-140, Rama Park, New Delhi – 110059
We will make every effort to address your inquiries and resolve any issues in a timely manner.
Last Updated: 18th Oct 2023